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Privacy Policy

Last updated: 9/28/2025

1. Information We Collect

Personal Information

When you create an account with LockIn, we collect:

  • Name and email address
  • Profile information you choose to provide
  • Account preferences and settings
  • Authentication information (managed by Clerk)

Content Data

We collect and process content you create or upload:

  • Scripts and text content for video creation
  • Uploaded files and documents
  • Generated videos and associated metadata
  • Transcripts and AI-generated content
  • User preferences for voice and video settings

Usage Information

We automatically collect information about how you use LockIn:

  • Pages visited and features used
  • Time spent on the platform
  • Device and browser information
  • IP address and location data
  • Error logs and performance metrics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our video creation services
  • Process your content using AI and text-to-speech technologies
  • Generate personalized video lectures from your materials
  • Store and manage your created videos and projects
  • Communicate with you about your account and our services
  • Provide customer support and respond to your inquiries
  • Analyze usage patterns to improve user experience
  • Ensure security and prevent fraudulent activities
  • Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We share information with trusted service providers who assist us in operating LockIn:

  • Supabase (database and authentication services)
  • Clerk (user authentication and management)
  • AWS Polly (text-to-speech services)
  • Remotion (video rendering services)
  • AI service providers for content generation

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication systems managed by Clerk
  • Regular security audits and updates
  • Access controls and user permission systems
  • Secure cloud infrastructure with reputable providers
  • Regular backups and disaster recovery procedures

Note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request your data in a structured, machine-readable format
  • Restriction: Request limitation of processing of your personal information
  • Objection: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us at info@locktfin.me. We will respond to your request within 30 days.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

  • Account information: Until you delete your account
  • Created videos and content: Until you delete them or close your account
  • Usage logs: Up to 2 years for analytics and security purposes
  • Legal compliance data: As required by applicable laws

7. AI and Automated Processing

LockIn uses artificial intelligence and automated processing to:

  • Generate scripts and educational content
  • Convert text to speech using AWS Polly
  • Process uploaded documents and extract key information
  • Optimize video creation workflows

You have the right to not be subject to automated decision-making that produces legal effects or significantly affects you. If you have concerns about AI processing, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

LockIn is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze how you use our service
  • Provide personalized experiences
  • Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of LockIn.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of LockIn after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer
Email: info@locktfin.me

Your Privacy Matters

At LockIn, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains our practices in detail, and we encourage you to read it carefully and contact us with any questions.

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